Refund policy

ALL SALES ARE FINAL

Thank you for shopping with Skinwerx. Due to the nature of the products and services we offer, all purchases made through our online store are final and non-refundable.

No Refunds or Returns

Skinwerx does not offer refunds, returns, or exchanges on products, gift cards, prepaid services, promotional purchases, packages, or other items purchased through our Shopify store.

Please review your order carefully before completing your purchase.

Damaged or Incorrect Items.

If your order arrives damaged, defective, or you receive an incorrect item, please contact Skinwerx promptly after receiving your order. We will review the issue and determine the appropriate resolution. Photos of the product and packaging may be required.

Gift Cards & Prepaid Services

Gift cards, account credits, prepaid treatments, packages, and promotional purchases are non-refundable and have no cash value unless otherwise required by applicable law.

Cancellations

Once an order has been processed, it cannot be canceled or refunded.

Questions

If you have questions regarding a product or purchase, we encourage you to contact Skinwerx before completing your order.

By completing a purchase through the Skinwerx online store, you acknowledge and agree to this No Refund Policy.

Skinwerx reserves the right to update or modify this policy at any time. Nothing in this policy limits any rights or remedies that cannot legally be waived under applicable law.